Please note that the Internet is not a totally reliable medium of communication and is subject to failure of software or hardware outside the control of Lucid Products which may lead to delays in, or total failure of communication data, messages or other material.
Lucid Products reserves the right to collect information about numbers of users of this site and individual pages for the purpose only of developing and customising this website and product information to better meet our customers needs. This information will never be sold. Please see our privacy statement for further information.
We are fully committed to protecting the privacy of our clients and visitors to our website. Personal information, which has been provided to us, will not be supplied to organisations outside the Lucid Products group.
This website may contain links to other sites outside the LucidCX group. We are not responsible for the content, privacy policies or security practices of other sites referred to in links from our website.
1. DATA PROTECTION ACT
The Data Protection Act 1998 puts obligations on users of personal information and lays down principles for its use. One principle states that information has to be processed fairly and lawfully. This means that you are entitled to know how we intend to use any information you provide. You can then decide whether you want to give it to us.
Our main use of the personal information you supply over the Internet is to provide the specific service you require.
Please note that LucidCX WILL NOT sell or transfer your personal information to any subsidiary, affiliate or third party.
The Data Protection Act 1998 obliges us to lodge a notification with the Data Protection Commissioner describing the purposes for which we process personal information. The details are publicly available from the Commissioner’s office at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF (Tel 01625 545745, Fax 01625 524510) or via their website (www.dpr.gov.uk).
Occasionally, we may like to contact you by letter, telephone, e-mail or otherwise to inform you about other products and services which may interest you. Please advise LucidCX if you do wish to receive this information. We will not contact you without your express prior permission as a result of information collected on any of LucidCX’s websites.
You have the right of access to information we hold about you on our records subject to payment of the relevant fee. If anything is inaccurate or incorrect, please let us know and we will correct it.
2. INTERNET COMMUNICATIONS
What are cookies?
A cookie is a small piece of information which can be placed into your Internet browser by a website you have visited. These can be retrieved at a later date by the website which originally placed the cookie.
Some cookies only last as long as you browse a particular website, and are deleted as soon as you move to another site. Other cookies are stored by your browser and later retrieved by that website when you visit it again. Typically this type of cookie could deliver a personalised welcome message since it will ‘recognise’ the user.
We do not store any personal information in cookies. Here is what you will find once you have visited our site: